FAQs

McDonald A/C & Heat

  • What services does McDonald A/C & Heat provide?

    McDonald A/C & Heat offers comprehensive HVAC services for residential and light commercial properties. Our range of services includes installation, repair, and maintenance of heating and cooling systems. We also provide preventive maintenance programs, emergency repair services, and complimentary estimates for new system installations.
  • Do you provide emergency HVAC services?

    Yes, we offer round-the-clock emergency services to ensure your comfort is promptly restored in case of unexpected HVAC issues.
  • What brands do you work with?

    As a Trane Certified Dealer and Mitsubishi Certified Diamond Dealer, we specialize in high-efficiency systems. Our expertise includes Trane central units and Mitsubishi mini-split systems.
  • Do you offer financing options?

    We provide financing options to make investing in your comfort more accessible. Our current offer includes 0% interest financing for up to five years on qualifying purchases.
  • Is there a warranty on new installations?

    Yes, all new installations come with a comprehensive 10-year warranty. Additionally, we provide one year of complimentary maintenance service.
  • How often should I schedule HVAC maintenance?

    Regular maintenance is crucial for optimal system performance. Our 15-point inspection covers essential components from thermostat calibration to refrigerant levels. We offer seasonal maintenance specials in spring and fall to encourage regular upkeep.
  • Do you service all makes and models?

    Our technicians are trained and equipped to repair and maintain all HVAC system makes and models, ensuring comprehensive service regardless of your system's brand.
  • What areas do you serve?

    Our service area encompasses Matagorda County, Bay City, TX, and the surrounding communities.
  • How can I request service or an estimate?

    To request service or an estimate, you can contact us by phone or text at (979) 307-9791. Alternatively, you can complete the Request Call Back form on our website for a same-day response.
  • What are your business hours?

    Our office operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends. However, our emergency service is available 24 hours a day, seven days a week.